(4.8 / 5)1197+ Ratings

The Citizenry Reviews

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Overall Rating

4.8
12 Reviews
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About The Citizenry

The Citizenry is a globally inspired home decor brand. It offers a variety of home goods such as handcrafted textiles, sustainable furniture, and decorative accents. The products are thoughtfully designed and ethically crafted. The Citizenry partners with artisans to create modern goods for the well-traveled home. Each collection is made with the finest materials, all ethically crafted by master artisans. The Citizenry is the first home retailer to have 100% of products made with a fair trade process audited and guaranteed by the World Fair Trade Organization. The handcrafted products leverage all-natural, organic materials and age-old, small batch craft techniques with low carbon emissions and zero waste. The Citizenry operates as an e-retail site that partners with artists and crafts-makers around the world to sell home goods without the markup of luxury boutiques. It was founded in 2014 and is based in Dallas, Texas. The Citizenry offers a variety of products including bedding, bath capsule, bedroom furniture, rugs, and pillows. The products are available in a variety of colors and designs. The Citizenry also offers a sale where customers can claim 20% off bedding. The Citizenry's collections are inspired by different countries and their rich craft traditions, including India, Portugal, Japan, Turkey, Mexico, and Peru. Each country's collection highlights its unique craft culture and materials. For example, the collection inspired by Peru highlights Peru's ancient art of weaving and incredibly soft alpaca. The Citizenry believes an object is only as beautiful as the environment in which it’s made. That’s why they travel the globe to bring the world’s best craftsmanship home to you. Each collection is made with the finest materials. All thoughtfully designed and ethically crafted by master artisans.

The Citizenry Pros & Cons

Pros of The Citizenry:

  • Ethical Sourcing: The Citizenry works directly with artisans from around the world, ensuring fair wages and safe working conditions.
  • High-Quality Craftsmanship: Products are handcrafted with high-quality materials, such as linen and bronze, which are often sourced from sustainable and organic sources.
  • Transparency: Each product page provides detailed information about the maker, material, and production process, promoting transparency and connection to the artisans.
  • Unique Aesthetic: The brand offers a unique, traditional, and creative aesthetic in its home goods, rugs, throw blankets, and furniture.
  • Sustainable Practices: The Citizenry prioritizes sustainable sourcing and practices, reducing environmental impact through direct-to-consumer sales and minimal packaging.
  • Customer Satisfaction: Customers appreciate the mission, craftsmanship, and quality of the products, with high customer satisfaction ratings.

Cons of The Citizenry:

  • Higher Price Points: The Citizenry's products are generally pricier due to the high-quality materials and fair labor practices.
  • Shipping Issues: Some customers have reported issues with shipping timelines, although this is not a common complaint.
  • Limited Selection: The selection of certain items, like furniture, is somewhat limited, which might not meet all customer needs.
  • Softness Level of Bedding: Some customers have mentioned that the softness level of some bedding products can vary, although this is not a widespread issue.

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The Citizenry Customer Reviews (12)

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Ignace Beaudry
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Feb 24, 2023
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Harriet Higgins
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Feb 24, 2023
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Christine Garnett
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Feb 23, 2023
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Feb 19, 2023

The Citizenry Customer’s Q&A

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The Citizenry Features and Benefits

Key features and benefits of shopping at The Citizenry include:

  • High-Quality, Artisan Goods: The Citizenry offers a range of home products that are ethically made and sourced. Each product comes with detailed information about how, where, and who made it.
  • Direct-to-Consumer Model: The Citizenry works directly with artisans to ship handcrafted items straight to the customer. This ensures fair wages and safe working conditions for artisans around the world.
  • Sustainable Business Practices: The Citizenry is committed to sustainable partnerships with artisans in various countries. They pay wages that average twice the Fair Trade requirement and ensure a safe and happy working environment for the artisans.
  • Unique, Handcrafted Items: The Citizenry's collection includes unique, handcrafted items from around the world. This includes rugs, bedding, tableware, and more.
  • Transparency: The Citizenry provides in-depth bios about each of their partners, including first-hand accounts of their goals, cultural roots, and the significance of their art.

These features and benefits make The Citizenry a unique and appealing choice for those looking for high-quality, ethically sourced home goods.

The Citizenry Pricing

The Citizenry offers a variety of products at different price points, including:

  • Under $100: Various items such as Mercado Floor Baskets ($139) and Imabari Waffle Towels ($58) are available in this range.
  • Under $200: Products like Stonewashed Linen Sheet Set ($289) and Stonewashed Linen Bed Bundle ($647, on sale for $579) are also listed.
  • Under $300: Specific items like the Stonewashed Linen Duvet are mentioned, but no exact price is given.
  • The Ultimate Luxuries: This category includes high-end items, but specific prices are not detailed.

For detailed pricing, it is recommended to visit their website or contact their customer service.

About The-citizenry.com Payment Method?

When making a purchase through the services of The Citizenry, authorization is given to either the company or a third-party payment processor to charge the provided payment method for any purchases. This includes any applicable taxes and other charges that may be accrued in connection with the purchase. The responsibility for timely payment of all fees and for providing a valid method of payment lies with the customer. All prices, fees, and any applicable taxes and other charges are payable in the selected currency at checkout. When initiating a purchase transaction via the services, customary billing information such as name, billing address, and credit card information may be required. Additional information to verify identity may also be needed before completing the transaction. If the transaction is completed using a third-party payment processor, the processor's terms and conditions apply to the payment transaction.

The Citizenry FAQs

FAQ

How To Open A The Citizenry Account?

To open an account on the-citizenry.com, follow these steps:

  1. Visit the the-citizenry.com website.
  2. Locate and click on the "Account" or "Sign In" option, usually found at the top right corner of the homepage.
  3. On the next page, find and select the "Create Account" option.
  4. Fill in the required details such as email address, first name, last name, and password.
  5. Click on the "Create" button to complete the account creation process.

After these steps, an account should be successfully created on the-citizenry.com. It's recommended to check the email associated with the account for any confirmation or welcome messages from The Citizenry.

FAQ

The Citizenry Alternatives

Here are some alternatives to The Citizenry:

  1. At Home
  2. Magnolia
  3. West Elm
  4. CB2
  5. Pottery Barn
  6. Crate & Barrel
  7. IKEA
  8. Wayfair
  9. World Market
  10. Pier 1 Imports

These brands offer a variety of home decor and furnishings, similar to The Citizenry. They are known for their quality products and unique designs. Some of them also focus on ethical sourcing and sustainability, much like The Citizenry. It's recommended to explore these alternatives to find the one that best suits your style and needs.

FAQ

About The-citizenry.com Prices and Cost?

The Citizenry is an online platform that offers a wide range of ethically-crafted home goods. The products are handmade, crafted with the highest quality materials, and sold directly to customers, which allows for more reasonable prices than traditional luxury boutiques. The product range includes bedding, furniture, rugs, and unique decor. For instance, the stonewashed linen and organic cotton sets are durable and luxurious, enduring weekly laundering for 3+ years with zero pilling or fraying. The cost for these sets starts around $200-$350 for queen size bedding essentials. The Citizenry also offers rugs, with 5‘x8‘ rugs costing around $795-$1,650. For smaller dhurrie cotton rugs, the prices are around $125 for 3‘x5‘ sizes. It's important to note that prices may vary based on the specific product and its features. The Citizenry operates under direct trade and Fair Trade principles, paying on average 2x the fair trade wage requirement. This commitment to social responsibility is a key part of their business model.

FAQ

About The-citizenry.com Popular Products and Services?

The-citizenry.com offers a variety of products that are popular among customers. Stonewashed Linen Bedding from Portugal is highly praised for its soft and luxurious feel. The Hinoki Furniture from Japan is appreciated for its elegance and craftsmanship. Alpaca Throws from Peru are loved for their comfort, making them a perfect companion for any time of the day. Handwoven Baskets from Mexico are admired for their strength, flexibility, and the luxurious touch added by the leather handles. Lastly, the Leather Ottomans from Portugal are popular for their stylish and sturdy design. The website also offers Stonewashed Linen Bed Bundles in various colors and Imabari Waffle Towels. All these products are 100% Fair Trade guaranteed. The website also offers catalogs for new collections and travel destinations.

FAQ

The-citizenry.com Return Policy?

The Return Policy for The Citizenry is not explicitly stated. However, it is mentioned that they do not accept returns or exchanges. For the Shipping Policy, The Citizenry offers free shipping on bedding and bath textiles (including towels, bath mats, shower curtains, and robes) to the contiguous 48 U.S. States & D.C. Shipping and delivery charges apply to all other product categories. Charges are based on the total value of merchandise shipped to each address and are calculated off the item’s original pre-discounted price. Bath and Bedding items do not add into the order total if combined with other items for shipping and delivery charges. Shipping and delivery fees are non-refundable. Orders may be split across multiple shipments, and items ordered on the same day may not ship together, depending on their size. Occasionally, items may be out of stock or back-ordered. For back-ordered items, an approximate shipping date of shipment is provided on the product pages and during checkout. They support shipping to military addresses but cannot ship to P.O. boxes at this time. Any oversized furniture or larger, heavyweight rugs are subject to a white-glove delivery fee, which is displayed on the product page. If an order includes white glove delivery or a shipping fee on other items, any additional bedding or bath will ship for free. Physical gift cards & swatches ship for free. They don't ship on Saturdays, Sundays, or national holidays. Orders placed on weekends and after 1 PM CST on weekdays will not ship until the next business day.

FAQ

What is The Citizenry?

The Citizenry is a globally inspired home decor brand. It partners with master artisans and heritage manufacturers to create exclusive collections of home goods. These collections are crafted with the finest materials and time-tested techniques. The Citizenry is committed to providing fair wages, happy working environments, and entrepreneurship grants to its artisan partners. This commitment has led to an investment of $40.3 million in artisan communities. The brand is recognized for placing people and planet first, proving that business can be a force for good. The Citizenry is the largest U.S. home retailer to have 100% of products made with a fair trade process audited and guaranteed by the World Fair Trade Organization. Its collections are handcrafted and available only in limited quantities to ensure they are as extraordinary as the culture that inspired them. The Citizenry believes an object is only as beautiful as the environment in which it’s made, and that’s why they travel the globe to bring the world’s best craftsmanship home.

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