The Citizenry Reviews

When making a purchase through the services of The Citizenry, authorization is given to either the company or a third-party payment processor to charge the provided payment method for any purchases. This includes any applicable taxes and other charges that may be accrued in connection with the purchase. The responsibility for timely payment of all fees and for providing a valid method of payment lies with the customer. All prices, fees, and any applicable taxes and other charges are payable in the selected currency at checkout. When initiating a purchase transaction via the services, customary billing information such as name, billing address, and credit card information may be required. Additional information to verify identity may also be needed before completing the transaction. If the transaction is completed using a third-party payment processor, the processor's terms and conditions apply to the payment transaction.

The Citizenry is an online platform that offers a wide range of ethically-crafted home goods. The products are handmade, crafted with the highest quality materials, and sold directly to customers, which allows for more reasonable prices than traditional luxury boutiques. The product range includes bedding, furniture, rugs, and unique decor. For instance, the stonewashed linen and organic cotton sets are durable and luxurious, enduring weekly laundering for 3+ years with zero pilling or fraying. The cost for these sets starts around $200-$350 for queen size bedding essentials. The Citizenry also offers rugs, with 5‘x8‘ rugs costing around $795-$1,650. For smaller dhurrie cotton rugs, the prices are around $125 for 3‘x5‘ sizes. It's important to note that prices may vary based on the specific product and its features. The Citizenry operates under direct trade and Fair Trade principles, paying on average 2x the fair trade wage requirement. This commitment to social responsibility is a key part of their business model.

The-citizenry.com offers a variety of products that are popular among customers. Stonewashed Linen Bedding from Portugal is highly praised for its soft and luxurious feel. The Hinoki Furniture from Japan is appreciated for its elegance and craftsmanship. Alpaca Throws from Peru are loved for their comfort, making them a perfect companion for any time of the day. Handwoven Baskets from Mexico are admired for their strength, flexibility, and the luxurious touch added by the leather handles. Lastly, the Leather Ottomans from Portugal are popular for their stylish and sturdy design. The website also offers Stonewashed Linen Bed Bundles in various colors and Imabari Waffle Towels. All these products are 100% Fair Trade guaranteed. The website also offers catalogs for new collections and travel destinations.

The Return Policy for The Citizenry is not explicitly stated. However, it is mentioned that they do not accept returns or exchanges. For the Shipping Policy, The Citizenry offers free shipping on bedding and bath textiles (including towels, bath mats, shower curtains, and robes) to the contiguous 48 U.S. States & D.C. Shipping and delivery charges apply to all other product categories. Charges are based on the total value of merchandise shipped to each address and are calculated off the item’s original pre-discounted price. Bath and Bedding items do not add into the order total if combined with other items for shipping and delivery charges. Shipping and delivery fees are non-refundable. Orders may be split across multiple shipments, and items ordered on the same day may not ship together, depending on their size. Occasionally, items may be out of stock or back-ordered. For back-ordered items, an approximate shipping date of shipment is provided on the product pages and during checkout. They support shipping to military addresses but cannot ship to P.O. boxes at this time. Any oversized furniture or larger, heavyweight rugs are subject to a white-glove delivery fee, which is displayed on the product page. If an order includes white glove delivery or a shipping fee on other items, any additional bedding or bath will ship for free. Physical gift cards & swatches ship for free. They don't ship on Saturdays, Sundays, or national holidays. Orders placed on weekends and after 1 PM CST on weekdays will not ship until the next business day.

The Citizenry is a globally inspired home decor brand. It partners with master artisans and heritage manufacturers to create exclusive collections of home goods. These collections are crafted with the finest materials and time-tested techniques. The Citizenry is committed to providing fair wages, happy working environments, and entrepreneurship grants to its artisan partners. This commitment has led to an investment of $40.3 million in artisan communities. The brand is recognized for placing people and planet first, proving that business can be a force for good. The Citizenry is the largest U.S. home retailer to have 100% of products made with a fair trade process audited and guaranteed by the World Fair Trade Organization. Its collections are handcrafted and available only in limited quantities to ensure they are as extraordinary as the culture that inspired them. The Citizenry believes an object is only as beautiful as the environment in which it’s made, and that’s why they travel the globe to bring the world’s best craftsmanship home.